OPERATIONS MANAGER (M/F/X)
To strengthen our team at Grand Hotel Casselbergh, we are looking for an Operations Manager (M/F/X).
Responsibilities
- Operationally, you act as the right hand of the Groups & Events Coordinator to ensure the smooth execution of seminars and events within the hotel.
- With your positive demeanor, you are one of the faces of the hotel and act as a host/hostess.
- You ensure an excellent guest experience by proactively responding to their needs and feedback.
- You follow up on technical maintenance and repairs within the hotel.
- You handle the administrative follow-up of safety prevention and HACCP procedures.
- You supervise the bar department.
- You support the Front Office team and other departments when needed.
- You maintain good relationships with:
- Regular and returning guests
- Corporate clients
- Contact persons from travel organizations
Profile
- At least 3 years of experience in a similar role within the hotel or hospitality sector
- Flexible and able to work in a dynamic environment
- A true team player
- Commercially minded and results-oriented
- A hands-on mentality, not afraid to roll up your sleeves
- Fluent in Dutch, English, and French
What we offer
- Full-time permanent position
- Open-ended contract
- Flexible 5-day workweek, including working every other weekend
- Competitive salary
- Solid internal training
- A close-knit and motivated team
- An inspiring work environment in a beautiful historic hotel
Apply
come work for us
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