COVID-19

  • COVID-19: GUIDELINES AND MEASURES

At Grand Hotel Casselbergh the safety and security of our guests and team members remains our highest priority. Please find below more information about our COVID-19 policy. The guidelines and recommendations by the Belgian government are strictly followed.

Attention! Anyone traveling to Belgium must complete the Public Health Passenger Locator Form at least 48 hours before arrival in Belgium.

Public Health Passenger Locator Form

Is the hotel open?

Grand Hotel Casselbergh is open from 07 April 2021. We are more than happy to welcome you and will do our utmost possible to offer you a pleasant and memorable stay.

General measures

  • Wearing a mouth mask is mandatory at the entire hotel.
  • Every visitor is asked to register his details in function of the contact search.
  • Disinfectant hand gel is available in all public areas.
  • Procedures for cleaning and hygiene have been upgraded. Every room is disinfected after check-out.
  • Our staff is equipped with the necessary protective materials. In places where there is direct guest contact, plexiglass has been provided and our employees will wear a mouth mask.
  • Door handles and lift knobs are disinfected on a very regular basis.
  • We advise to limit the use of the elevator. If used, maximum 1 family at a time. We suggest to use the elevator to go up and the staircase to come down.
  • Payments are preferable made by debit/credit card.

From 239,00 €

Breakfast

  • Breakfast is served in the room and will be brought up to the room in the morning. 
  • At check-in,  the front office agent will ask for a time preference between 08h30 and 10h30.
  • When opening the door, please wear a mouth mask so we can hand over the breakfast.
  • After breakfast, you can put your tray in the hallway.
  • Breakfast is only allowed in the room and will be brought up
  • For your convenience, a table with chairs is provided in each room
  • At check-in,  the front office agent will ask for a time preference for breakfast between 08h30 and 10h30
  • When opening the door, please wear a mouth mask
  • After breakfast, you can put your tray in the hallway
  • Breakfast will be served again at the breakfast restaurant from the 9th of June 2021 

From 239,00 €

Bar

  • Wearing a mouth mask is mandatory at the bar. The mask should only be taken off when you are seated at your table.
  • Every visitor is asked to register his details in function of the contact search.
  • In the bar it is compulsory to consume seated. Therefore the necessary adjustments have been made to the furniture.
  • You will be welcomed at the entrance and hosted to your table.
  • The policy on social distance is respected.
  • Room service is also available. Your order will be delivered in front of the room door.
  • The bar is currently closed
  • Opening from the 9th of June 2021. The opening hours will be annouced later.

From 239,00 €

Snacks & Drinks

  • Open from 16h30 to 20h00
  • Here you will find a selection of snacks, cocktails, specialty coffees, alcoholic and non-alcoholic drinks
  • You take the refreshments to the room where you can enjoy in complete safety in your bubble

From 239,00 €

Dinner options

  • The hotel offers food boxes with cold dishes.
  • You choose between a cheese plate or a tapas plate.
  • The food boxes are only available to order in advance (1 day before).
  • Delivery occurs in the room between 6:30 pm and 7:30 pm.

From 239,00 €

Wellness

The guidelines of the Belgian government do not allow a reopening of a public hotel wellness for the moment. As soon as this changes, the necessary measurements will be taken to re-open in a safe environment.

Also the fitness area remains currently closed.

From 179,00 €

Bruges

The city of Bruges is closely following the directives of the National Security Council to ensure a safe and comfortable visit in our city. The city also revives and activities will start up again gradually and progressively.

Best of Bruges

From 239,00 €

Bruges, a Unesco World Heritage City, well known for its chocolate, beer and history. Come and explore the most important highlights of the city!

  • 2 nights for 2 people
  • Room upgrade to a higher category upon availability
  • Extensive American breakfast buffet with bubbles and Belgian chocolate
  • Free entrance to the Chocolate museum ‘Choco-Story’
  • Free entrance to the brewery ‘De Halve Maan’
  • Free entrance to the historical museum ‘Historium’
  • Box of Belgian chocolate
  • Access to ‘The Spa’
  • City map

Romantic package

Start your stay with an extra touch.

Surprise your loved one upon arrival with rosepetals in the room, a bottle of champagne “Moët & Chandon” (37.5cl) and enjoy your stay until the very last minute with the late check out until 1 PM. Your estimated time of arrival is important to us.

(If the hotel is not in the possibility to arrange this, you will be contacted as soon as possible)