COVID-19

You are here: / COVID-19

  • COVID-19: GUIDELINES AND MEASURES

At Grand Hotel Casselbergh the safety and security of our guests and team members remains our highest priority. Please find below more information about our COVID-19 policy. The guidelines and recommendations by the Belgian government are strictly followed.

Consult here the government guidelines and measures regarding COVID-19.

Is the hotel open?

Grand Hotel Casselbergh is open. We are more than happy to welcome you and will do our utmost possible to offer you a pleasant and memorable stay.

General measures

  • All guests (+16 year, as well as external guests for bar, breakfast or seminars) should pass by reception on arrival to show their Covid Safe Ticket:
    • if ok, guests receive a bracelet so they can move freely around the hotel and different outlets
    • if not ok, guests can’t stay
  • Disinfectant hand gel is available in all public areas
  • Masks are mandatory in the hotel (not when seated) from the age of 6
  • Procedures for cleaning and hygiene have been upgraded. Every room is disinfected after check-out
  • Our staff is equipped with mouth mask
  • Door handles and lift knobs are disinfected on a very regular basis
  • We advise to limit the use of the elevator. If used, maximum 1 family at a time. We suggest to use the elevator to go up and the staircase to come down
  • Payments are preferable made by debit/credit card

From 239,00 €

Breakfast

  • Breakfast is served in the room and will be brought up to the room in the morning
  • At check-in,  the front office agent will ask for a time preference between 08h30 and 10h30
  • When opening the door, please wear a mouth mask so we can hand over the breakfast
  • After breakfast, you can put your tray in the hallway
  • Breakfast is served at the breakfast restaurant and is open from 07h30 till 10h30 and is only accessible with a valid Covid Safe Ticket and mask

From 239,00 €

Bar

  • Wearing a mouth mask is mandatory at the bar. The mask should only be taken off when you are seated at your table.
  • Every visitor is asked to register his details in function of the contact search.
  • In the bar it is compulsory to consume seated. Therefore the necessary adjustments have been made to the furniture.
  • You will be welcomed at the entrance and hosted to your table.
  • The policy on social distance is respected.
  • Room service is also available. Your order will be delivered in front of the room door.
  • The bar is currently open  from 12h till 23h00 and is only accessible with a valid Covid Safe Ticket and mask

From 239,00 €

Wellness

  • The wellness  is currently open  from 10h till 22h00 and is only accessible with a Covid Safe Ticket and mask
  • A maximum of 6 people is allowed and you can use the wellness for 30 minutes
  • The fitness is currently open
  • The massage area is open on appointment

From 179,00 €

Bruges

The city of Bruges is closely following the directives of the National Security Council to ensure a safe and comfortable visit in our city. The city also revives and activities will start up again gradually and progressively.

MORE INFO

Best of Bruges

From 239,00 €

Bruges, a Unesco World Heritage City, well known for its chocolate, beer and history. Come and explore the most important highlights of the city!

  • 2 nights for 2 people
  • Room upgrade to a higher category upon availability
  • Extensive American breakfast buffet with bubbles and Belgian chocolate
  • Free entrance to the Chocolate museum ‘Choco-Story’
  • Free entrance to the brewery ‘De Halve Maan’
  • Free entrance to the historical museum ‘Historium’
  • Box of Belgian chocolate
  • Access to ‘The Spa’
  • City map
BOOK NOW

      Romantic package

      Start your stay with an extra touch.

      Surprise your loved one upon arrival with rosepetals in the room, a bottle of champagne “Moët & Chandon” (37.5cl) and enjoy your stay until the very last minute with the late check out until 1 PM. Your estimated time of arrival is important to us.

      (If the hotel is not in the possibility to arrange this, you will be contacted as soon as possible)

      BOOK NOW